Appointments

Accessing Medical advice

GP Surgeries across Northern Ireland have changed their systems in response to the current COVID-19 pandemic. If you require medical advice please do not attend the Surgery without an appointment. We would also ask those attending to continue to wear a mask even though it is not obligatory in other settings. This is because we have extremely clinically vulnerable patients in our waiting areas and we want to ensure we are protecting them as much as possible. We are also keen to reduce numbers of staff contracting covid in order to keep our services running as smoothly as possible.

We suggest that you try to phone early in the day to ensure access to a routine appointments. Urgent calls will be managed appropriately throughout the day.

At present our online booking system has been suspended.

Your co-operation and patience is greatly appreciated.

Telephone Appointments

We offer an initial telephone appointment with one of our GPs, during which we can discuss further options for assessment.

This will include telephone consultation, to determine management which may include attendance at the Surgery, or Treatment room as appropriate.

Treatment Room

Our Treatment Room is available on an appointment only basis for phlebotomy (bloods), dressings, and injections.

Please phone reception between 1500- 1700 for results.

Unfortunately, we currently do not offer ear syringing in light of the COVID-19 pandemic. A number of local independent providers provide a microsuction service.

Coronavirus Advice

Our GPs provided cover for the Beechall COVID assessment service for 18 months, but this service has now been suspended.

Do NOT attend the Surgery in person if you have any Coronavirus symptoms.

Video Consultations

We are currently using software called accuRx Desktop to assist us as we change our systems in response to the current COVID-19 pandemic.

accuRx Desktop allows us to: send text messages to patients; receive photo and text responses; provide quick medical surveys; and conduct video consultations.

They have provided a useful support page for patients that explains how the system works and provides simple "How to..." walk throughs.