Appointments

Accessing Medical advice

GP Surgeries across Northern Ireland have changed their systems in response to the current COVID-19 pandemic. If you require medical advice please do not attend the Surgery without an appointment. This enables us to adhere to social distancing within the Practice, ensuring we are protecting our patients and staff.

There are restricted numbers of routine appointments available in the Practice each day. We suggest that you try to phone early in the day to ensure access to one of these appointments. Urgent calls will be managed appropriately throughout the day.

At present our online booking system has been suspended.

Your co-operation and patience is greatly appreciated.

Telephone Appointments

We offer an initial telephone appointment with one of our GPs, during which we can discuss further options for assessment.

This will include telephone/ video consultation, attendance at the Surgery, or onward referral to the Covid Assessment Centre at Beech Hall Wellbeing and Treatment Centre.

Treatment Room

Our Treatment Room is available on an appointment only basis for phlebotomy (bloods), dressings, and injections.

Please phone reception between 1500- 1700 for results.

Unfortunately, we currently do not offer ear syringing in light of the COVID-19 pandemic. A number of local independent providers provide a microsuction service.

Coronavirus Advice

Further advice on how to deal with Coronavirus (COVID-19) symptoms can be found on this page.

Our GPs, alongside colleagues across Belfast, are providing medical cover at the Covid Assessment Centre in order to try to keep our Practice free from infection.

Do NOT attend the Surgery in person if you have any Coronavirus symptoms.

Video Consultations

We are currently using software called accuRx Desktop to assist us as we change our systems in response to the current COVID-19 pandemic.

accuRx Desktop allows us to: send text messages to patients; receive photo and text responses; provide quick medical surveys; and conduct video consultations.

They have provided a useful support page for patients that explains how the system works and provides simple "How to..." walk throughs.